Shipping Policy

🛡️ Packing & Transit Responsibility

Every item is carefully packed under strict supervision to ensure it reaches you in perfect condition. However, Decsoul Crafts is not liable for any loss, theft, or damage that occurs during transit. Our responsibility ends once the parcel is handed over to the courier service.

🚚 Courier Partners

We work with trusted logistics providers to ensure smooth deliveries, including:

DHL

Once your order is shipped, you will receive a confirmation message with the tracking number so you can monitor your shipment in real time.

💸 Additional Delivery Charges

Please note that certain government-mandated fees, such as Octroi or local taxes, may apply in some locations. These are payable by the recipient at the time of delivery and are not included in the product price.

🕒 Shipping Timeline

We strive to process and ship your orders as quickly as possible.
Typical shipping timelines (within India): 2 to 8 business days from the date of order confirmation.
Delays may occur due to external factors such as logistics constraints or public holidays.

📦 Product Availability & Pricing

All prices, product specifications, and availability are subject to change without prior notice. We do our best to keep our catalog up to date, but rare discrepancies may occur.

Order Cancellation Policy
If you wish to cancel your order, please contact us as soon as possible via:

📧 Email:

info@decsoulcrafts.com

decsoulcrafts@gmail.com

📱 WhatsApp: +91 82908 45786

🚫 Cancellation Before Dispatch
If your order has not been shipped yet, we will cancel it and issue a full refund to your original payment method.